Following are the issues in which we help our clients under emergency based services.
- Server Under attack
- Server Going Down Frequently
- Load Spikes
- Services down like IIS / MySQL / MsSql / Mail server Failed
- Hack and Abuse Investigations
Here in 24×7 server security, you will get expert system admin immediately for any of the above issues. As we know such issues require immediate attention and being 24×7 we are right here to assist you on priority basis. Your orders are instantly activated, and your support ticket goes straight to our Windows Emergency Support queue, our on duty system admins will get back to you within 15 minutes after your ticket is logged. Please note even if your order is not activated you can still open a ticket.
- Two hours of system administration work from the time the admin logs in the server
- Response Time 15 minutes
- If required, our admins will contact your DC to get your issues resolved.
- 4 Days Valid Support after your Issue is Fixed
- No Refunds